IT Consultation and Business Reengineering Studies
ISFP implements various methodologies to help ports and terminals identify their existing business processes, determine the reengineering policies to enhance the current processes and determine automation requirements like IT infrastructure, civil infrastructure, regulations changes, software programs and data interchange requirements. Moreover ISFP prepares RFP’s and gives consultation services in all tendering phases.
Infrastructure Consultation Services
ISFP offers its customers the complete spectrum of IT Infrastructure Services to help them build and manage a highly available, reliable IT infrastructure, that is capable of meeting the dynamic needs of their businesses. Our consultants are certified to provide deep technical assistance on the leading technology products.
Integration Implementation Services
ISFP provides services related to electronic data exchange between port community members, that include re-engineering business studies to adjust the procedures related to the integration of various parties business workflows, the design of electronic messages EDI/XML, implementation and Operation of the integration middleware applications.
ISFP’s Systems Implementation
ISFP believes that each port/company has its own characteristics and rules for handling its daily operations. SPS/Smart ERP implementation service is not a matter of rules and workflow that all ports/companies have to follow. ISFP tunes and customizes SPS/Smart ERP not only to meet the international standards in management and operations, but also to fulfill the special requirements for the port/company. Determining the best automated workflow for the port/company operation is one of the major phases in the implementation process.
Port and Terminal IT Service Management
To support business goals, a company’s IT systems must be stable, flexible and available at all times. Outsourcing IT operations to ISFP provides customers with 24-hour service desk support that meets company-specific needs. For example, customers can make separate agreements for individual applications, select housing or hand over the entire facility management. Our flexible IT operation services can handle all service levels and requirements.
ISFP has implemented several training programs related to the design, implementation, management and operation of ports and terminal Management Information systems.