With years of process and IT project experience, ISFP has created a solutions suite to tackle Integration Platforms, Business Process Analysis, Enterprise Architecture, and IT Governance; all of which have been designed to manage business change in terms of mergers, acquisitions, globalization and risk management.

From the approach and initial concept through to the generation of high quality documentation, end-to-end process integration, process efficiencies and high degree of flexibility, ISFP solutions play an integral part in the operations of all Transport enterprises.

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Analysis Phase

This initial phase of a turnkey solution usually kicks off with Preliminary Studies of the whole Business Process; including the automated re-engineered workflow, the standard documents and codes and the digital signatures. A survey of the Infrastructure Requirements comes next; needs like buildings for port automation centers and access points are surveyed and defined, sites for gates construction and barrier arms are identified and fiber paths are planned. Plans for Hardware & Networks Requirements are drawn out next in the Analysis phase. A count is made of the needed servers, PCs, and kiosks and decisions are made for the placement of radio data terminals, surveillance cameras and RFIDs.

Basic Software is analyzed next; components like the already operating software on-site, methods of virus protection and security, techniques for disaster recovery and network and Database management. All this leads to decision on the appropriate Applications to use; including the Planning and Operational modules. The Integration Methodology comes last in the Analysis Phase; this includes the Integration strategy, as well as the types of messages exchanged between parties within the studied community.

Implementation Phase

As a first step in the Implementation phase, the Pre Go-Live stage prepares the scene for actual implementation. This includes hiring the necessary technical resources and providing them with Basic IT Training, as well as training on the new environment. It also includes basic data gathering and data entry into the new system.

In this phase we are able to observe an actual Business Workflow through the new system and are able to make the required, if any, application customization followed by integration and testing of the overall system. A trial operation period is necessary to align all processes and parts of the new system and to ensure users are well prepared to deal with the new system. The Implementation stage ends with a Go-Live launch that marks the Operation Phase of the system.

Operation Phase

One of the most high quality services provided by ISFP engineers to their clients is the Operation and Implementation phase. An IT Project Manager provided by ISFP is able to oversee the complex and intricate day-to-day operations taking place on site 24/7. Operations often require the harmonious work of an Infrastructure Manager to supervise both Hardware and Networks teams, an Applications Manager to handle communication between the developers and the products managers and a Helpdesk team leader to manage the processes between the Hardware and Network team, as well as the Application Super Users.

Training

A turnkey solution will almost always require several training sessions for the users of the new system. ISFP offers the following types of training to its clients:

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A Business Continuity Solution is essential to the continued success of an organization. Clearly, it is intended to provide contingency planning for continuous business operations in the event of unforeseen, difficult or catastrophic circumstances.

In the field of IT, data loss refers to the unforeseen loss of data or information. An occurrence of data loss can be called a Data Loss Event and there are several possible root causes. Data loss must be distinguished from data unavailability that may arise from a network outage.

Although the two have substantially similar effects, data unavailability is temporary while data loss is permanent. Backup and recovery schemes are developed to restore lost data. Data loss protection is the process of salvaging data from damaged, failed, corrupted or inaccessible primary storage media when it cannot be accessed normally. Often the data are being salvaged from storage media formats such as hard disk drive, storage tapes, CDs, DVDs, RAID, and other electronics. This can be due to physical damage to the storage device or logical damage to the file system that prevents it from being mounted by the host operating system.